Shipping policy

Shipping Policy for AURAVA STORE

Effective Date: 29/05/26

At AURAVA STORE , we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Shipping Methods

We offer the following shipping options:

Standard Shipping
Express Shipping (if available)
Cash on Delivery (COD) (if applicable)

Shipping methods may vary depending on your location and product availability.

2. Order Processing Time

All orders are processed within [PROCESSING TIME].
Orders are processed on business days only (excluding weekends and public holidays).
Once your order is processed, it will be shipped via our trusted delivery partners.

3. Delivery Timeframes

Estimated delivery time: [X-X BUSINESS DAYS] from the date of dispatch.
Delivery times may vary depending on your location, courier service, and external factors.
Remote or rural areas may require additional delivery time.

4. Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.
Standard shipping fee: [SHIPPING COST]
Free shipping may be available on orders above [ORDER VALUE], if applicable.

All applicable shipping charges will be clearly displayed before you complete your purchase.

5. Tracking Information

Once your order is shipped, you will receive a confirmation email/SMS with tracking details.
You can track your order using the provided tracking link.
Please allow up to 24 hours for tracking information to become active.

6. Delivery Issues and Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

Weather conditions
Courier delays
High demand or peak seasons
Incorrect shipping information provided by the customer

If your order is delayed or you experience delivery issues, please contact us at [EMAIL ADDRESS], and we will assist you promptly.

7. Failed Deliveries

If a delivery attempt fails due to incorrect address, unavailability, or refusal to accept the order, the package may be returned to us.
In such cases, re-shipping charges may apply.

8. International Shipping (If Applicable)

We may offer international shipping to select countries.
Delivery timelines for international orders may vary: [X-X BUSINESS DAYS].
Customers are responsible for any customs duties, taxes, or import charges applicable in their country.
[STORE NAME] is not responsible for delays caused by customs clearance processes.